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Global Corporate Health Resources

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  • Rio Rancho, NM 87124
  • 505-816-6790

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    Training Strategies
    for Sucess in the Workplace

    Invest in your employees!

    Help them to improve skills, productivity, and morale. Call us to schedule workshops that address your organizational needs. Relevant, up-to-date training can pay big dividends for your business.

    Our extensive list of training programs includes:

    • Professional Growth

    • Organization Development

    • Family/Personal Well-being

    • Workshops tailored to your needs

    Our training is designed for the adult learner with activities that reinforce new concepts and behavior. Bi-lingual classes are available for your Spanish speaking employees.

    For questions or requests, contact Dr. Stacey Goldstein-Dwyer at 505-816-6790 or

    Some Comments From Our Training Participants

    We were able to use situations that pertain to our line of business. That was very helpful.

    Training: Great Customer Service

    I liked the interaction with others and learning by example.

    Training: Performance Appraisals

    Very ‘hands on’ trainer, was motivated and energetic.

    Training: Building an Effective Team

    Training Services

    Training services may be provided at your workplace or at our facility and may be incorporated into an EAP contract or purchased on a fee-for-service basis. Please call 505-816-6711 to schedule a workshop. Please allow at least 2 weeks notice to set up onsite specialized training. We look forward to working with you!

    Work-Life Services

    Another very helpful resource for you to use is Work-Life Services/Personal Advantage, available from our website. This service provides over 10,000 articles plus information in many other forms such as health assessments, videos, legal forms, and complete online courses. Major topic areas include Health, Emotional Wellbeing, Family Life, Financial, Legal, and Personal Growth. You can set up an account through our website and begin exploring today. For assistance setting up your account, please call 505-816-6707.

    Workshops at Your Site

    GCHR offers a wide variety of training classes that address professional and personal growth. We can also work with you to tailor workshops for your organizational needs.

    Professional Growth:

    • Change Management

    • Conquering Clutter

    • Customer Service Skills & Telephone Courtesy

    • Dealing with Difficult Behaviors

    • Email Etiquette

    • Goal Achievement

    • Listening Skills

    • Myers-Briggs Type Indicator (3-part series)

    • Presentation Skills

    • Building Self-Esteem

    • Stress Management

    • Taking Charge of Your Career

    • Time Management

    • Working with a Mentor

    Organizational Development:

    • Being an Effective Mentor

    • Conflict Resolution

    • Decision Making

    • Delegating Effectively

    • Documenting Discipline

    • Effective Communication: Active Communication, Communication Styles, Confronting Conversations, Effective Listening, E-Mail Etiquette, Non-Verbal Communication, Supportive Communication

    • The Good Manager

    • Great Managers Series

    • Harassment Awareness and Prevention

    • Interviewing Legally & Effectively

    • Maintaining Your Resiliency at Work

    • Performance Appraisals

    • Productive Meetings

    • Substance Abuse/Reasonable Suspicion

    • Supervisor Basics

    • Valuing Differences in the Workplace

    • Working in Teams

    • Workplace Violence Prevention

    Personal & Family Programs:

    Personal and Family Programs are open to EAP member employees and members of their households.

    • Achieving Life Balance

    • Anger Management

    • Assertiveness

    • Communicating with a Teenager

    • Dealing with Loss, Grief, and Depression

    • Domestic Violence

    • Exercise Program – Beginning & Maintaining

    • Interpersonal Communication Skills

    • Letting Go of Your Graduate

    • Money Matters

    • Nutrition Basics

    • Responding to Everyday Bigotry

    • Risk Taking for Personal Growth

    • Self-Esteem and Assertiveness

    • Smoking Cessation

    • Special Issues for Step-Parents

    • Stress Management

    Employee Certificate Program

    What prompted us to offer this certificate program?

    – Many new managers come into their jobs with no instruction on how to manage people, and yet they are expected to perform effectively from day one on the job.

    – Even managers who have several years experience in their positions can benefit from learning new skills and refreshing previous skills and knowledge.

    – Other non-manager employees are often highly skilled at their specific job functions but need to increase their communication, organization, and time management skills.

    By completing a series of selected EAP training workshops, your employees can enhance their business skills and be recognized for their achievement through the awarding of special certificates.

    You win too when your employees use their new skills to make your workplace more effective, efficient, and pleasant.

    Certificate application forms are included in class participant workbooks.

    Non-Managerial Employees:

    Employee Excellence Certificate = completion of 5 different Professional Growth topics

    Employee Excellence Master Certificate = completion of 8 different Professional Growth courses


    Management Essentials = completion of 5 different Organizational Development topics

    Great Managers Certificate*

    Completion of all four courses in Great Managers Series:

    Introduction & 1st Key – Select for Talent
    2nd Key – Define the Right Outcomes
    3rd Key – Focus on Strengths
    4th Key – Find the Right Fit

    *This program is derived from the book, First Break All the Rules: What the World’s Great Managers Do Differently by Buckingham & Coffman. We will focus class discussion on the ideas and case study examples presented in that book.

    GCHR Staff – EAP Training Team

    Global Corporate Health Resources maintains a team of qualified trainers to facilitate workshops throughout the state of New Mexico.

    Our Team of Contract Trainers includes:

    Lisa Galles
    Dr. Goldstein-Dwyer
    Mark Dwyer.

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